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Learning Center

DNS | Security | Phishing Attacks

By: Jason Maki
April 21st, 2021

It is a warm summer day and the ice cream shop down the block sends out a coupon link for 50% off a pint of your choice to your office. The coupon link comes from the reception desk email from your office building. To receive the offer, you click the link and pull it up on your phone’s mobile browser to show it at the register. How many of your staff are going to question whether it’s legitimate? How long until the ice cream shop clerk says it’s not legitimate? By the time word spreads of the scam, employees have opened a malicious link that can lead to a network breach.

Security

By: Evan Rice
April 14th, 2021

In this series, CCI Systems (Blue Team), and partners FRSecure (Red Team), will uncover the top five most common ways the healthcare industry and other organizations are being attacked by hackers and what you can do to help stop attacks before they mitigate. Our partners FRSecure will discuss what the attack vector is, what specifically attackers do within that vector to achieve a compromise, and some examples of those attacks and stories within the healthcare industry. CCI Systems will explain how to avoid being compromised using that vector—how to protect yourself and mitigate the risk of falling under the same trap.

PHY Anywhere | Broadband Access | Flexible MAC | Harmonic | Cable OS

By: Bill Halvorsen
February 23rd, 2021

In order to further the growth of our PHY anywhere solution, CCI Systems is partnering with a global leader in the very technology that makes PHY anywhere possible, Harmonic Inc.

PHY Anywhere | Cable | Broadband Access | Fiber | Flexible MAC | Broadband

By: Bill Halvorsen
February 22nd, 2021

As a solution provider, CCI has seen a lot of evolutionary and revolutionary changes in the broadband access arena. We have partnered with some of the best providers of both Cable and Fiber Access technologies. In previous years, vendors were pushing technology into the market, and in some cases, it took precedent over the operator’s actual business needs. The conversation with an access customer would go like this:

Success Stories | Support Services

By: Kyle Barglind
December 11th, 2020

In February of 2020, a wireless internet service provider (WISP) had grown to the point where they were receiving around a hundred calls outside of their normal business hours. It was becoming impossible to continue providing 24x7 support while working the standard nine-to-five shift, especially with a plan in place to continue accelerated growth. Before long, it became clear their current setup was unsustainable. Rather than attempting to find an economical way to internally staff those off-hours and weekends, this WISP considered their customers’ experience and looked at outsourced call centers to handle their off-hour support.