During the fall of 2019, CCI Support Services played an integral role resolving a security breach of a major cable operator within North America. It was determined the unfortunate breach impacted 50,000 MikroTik devices across the U.S. Each of these devices would need to be resecured with new firmware and loaded remotely. The breach was observed 10 days prior to Labor Day in which 1500 apartment communities would be without cable or internet over the extended holiday weekend.

Bill Halvorsen Customer Solution Architect 8/18/2020

Flat revenue, tightening budgets and increasing traffic are rapidly driving the need for network automation. While tier one service providers have largely begun the journey of network automation, the initial investment and programming expertise required has been a barrier for rural and mid-sized operators.